This is an example of:
A. Cost Plus Fixed Fee Contract
B. Cost Plus Incentive Fee Contract
C. Cost Plus Award Fee Contract
D. Time and Material Contract
2) If for a remodeling project, the estimates are:
Optimistic estimate: 2 days
Pessimistic estimate: 6 days
Most likely estimate: 4 days
What is the expected duration using the triangular distribution?
A. 6 days
B. 2.6 days
C. 2 days
D. None of the above
3) Your company plans to install an employee satisfaction tool to gather employee feedback. It has the resources it needs to create the tool in-house. As the project manager, you conduct the make-or-buy analysis. Since the members are assigned to other projects and are unavailable for the employee satisfaction tool creation you decide to buy.
Which of the following are not true about the buy decision?
A. You may decide to purchase the tool from outside
B. Leasing the tool from outside is a possible option
C. Support costs of purchasing the tool from outside shouldn’t be included in the buy decision as they are indirect costs
D. You may decide to get an external vendor to create the tool for you
4) When looking for contractors for your home remodeling project, you narrowed your list down to three contractors A, B, and C. You checked online reviews from other customers and felt that A might be suitable for your project. You called and talked to all the contractors and finally decided that B would be the best fit based on the information he provided. Which technique influenced your final decision?
A. Reviewing
B. Meetings
C. Expert judgment
D. Market research
5) Prospective sellers have submitted bids based on your statement of work. You notice that seller 1 has submitted a bid of $100,000, seller 2 has submitted a bid of $120,000, and seller 3 has submitted a bid of $90,000. However your estimate of costs was $500,000. Which of the below cannot be reasons for this huge difference between seller estimates and your estimate?
A. Procurement statement of work was ambiguous
B. Sellers misunderstood buyer’s requirements
C. Sellers failed to respond to the entire statement of work
D. Bidder conference was effective in answering suppliers’ questions
6) Project manager A prepared the stakeholder management plan and published it on the team’s wiki site. One of the stakeholders who was identified as being resistant to the project came across that information and was upset. Project manager A was not:
A. Aware of the sensitive nature of the stakeholder management plan
B. The confidentiality of the stakeholder management plan
C. Taking appropriate precautions regarding distribution of this information
D. Asking stakeholders to sign a non-disclosure agreement before viewing the stakeholder management plan
Answer choices:
1. A, B
2. B, C
3. C, D
4. A, C
7) You are a project manager managing a project that automates report creation. Currently, reports are being manually created by analysts. Your project will create a portal where the reports will be automatically created. This has created job insecurity in the analysts and their supervisors who will have to test and approve the reports you create. You identify this concern and have meetings with the analysts and supervisors, explain the benefits the project will bring, show some opportunities where the analysts’ time can be better utilized by supervisors on alternate analyses, and how the supervisors can present more accurate data free from human errors to upper management thereby increasing their reliability. After a few meetings, the analysts and their supervisors like your project and are happy to work with you on making your project successful. Which of the below have you done?
A. Facilitate consensus toward project objectives
B. Influence people to support the project
C. Negotiate agreements to satisfy the project needs
D. Modify organizational behavior to accept the project outcomes
8) You are managing a time-sensitive project and getting your deliverables from a supplier. Which of the below is a strategy to manage potential risks to schedule due to supplier delays/failure to deliver?
A. You draft an agreement with the seller detailing implications on him if there’s a delay in delivering products
B. You have a back-up supplier
C. You buy insurance to compensate for overruns due to delay
D. In the worst case, you plan to drop the project
Answer choices:
1. A
2. B
3. All of the above
4. None of the above
9) One of your test team members identified a defect and confirmed that a report that was built for one of the customer’s requirements would not conform to stakeholder expectations. Which of the following is false about this failure?
A. It involves an internal failure cost
B. The failure cost is called cost of non conformance
C. The failure cost is called cost of poor quality
D. There is no cost associated with a failure identified by the internal project team
10) Car manufacturer ABC manufactured cars which were sold to a lot of customers. Customers soon started complaining that the sun visors didn’t work. ABC promised to fix this under warranty. The cost incurred by ABC is a:
A. Prevention cost
B. Appraisal cost
C. Internal failure cost
D. External failure cost
11) Customers have complained about support quality. You collect data and put together the Pareto chart shown below. Resolving which of the below will solve support quality issues using the Pareto principle?
A. Long wait times, Too many questions before getting to the operator, Impolite customer service rep
B. Long wait times, Incompetency of staff, Too many questions before getting to the operator
C. Impolite customer service rep, Poor communication, Call gets dropped during high traffic times
D. Long wait times, Poor communication, Incompetency of staff
12) During a web application’s load test, the following data was collected at each failure:
Time between failure 1 and failure 2=120 seconds
Time between failure 2 and failure 3=90 seconds
Time between failure 3 and failure 4=70 seconds
What is the Mean time between failures?
A. 120 seconds
B. 60 seconds
C. 10 seconds
D. 70 seconds
13) The control chart below indicates that:
A. The process is stable
B. Corrective action should be taken as the process is out of control
C. Variations are in the normal range
D. No corrections are needed to the control parameters
214) You are designing a website that sells cooking books. Which of the below would be the best technique to show the navigation between web pages when selecting a book, adding to cart, and placing an order?
A. Storyboard
B. Questionnaire
C. Benchmarking
D. Observation
15) Use the following diagram to answer the question below:
The total float on paths ABCDE and AHIDE is:
A. 6d
B. 0d
C. -6d
D. Cannot be determined with the information provided
16) You are working with a supplier on a fixed price landscaping contract costing $10,000. Some way through the project, you decide that you really want to add a fountain to your front lawn. Your contractor agrees but says it will cost an additional $500. This is an example of:
A. Fixed price contract
B. Time and materials contract
C. Cost reimbursable contract
D. Hybrid contract
17) In the below schedule network diagram, what is the latest finish date for activity A (assume that there are no holidays)?
The diagrams use the below code:
ES=Early start
EF=Early finish
LS=Late start
LF=Late finish
A. Apr 6
B. Apr 7
C. Apr 10
D. Apr 9
18) Resource A and B are allocated as follows for a 4-day project:
A:
Day 1: 16 hours on task 1
Day 2: 8 hours on task 2
Day 3: 8 hours on task 3
Day 4:
B:
Day 1: 8 hours on task 1
Day 2: 16 hours on task 2
Day 3: 8 hours on task 3
Day 4:
A typical work day is 8 hours.
Which of the below can be done to level resources? Choose the best answer.
A. Allocate resource A for 8 hours on day 1 for task 1, for 8 hours on day 2 for task 1, for 8 hours on day 3 for task 2, and for 8 hours on day 4 for task 3
B. Allocate resource B for 8 hours on day 1 for task 1, for 8 hours on day 2 for task 2, for 8 hours on day 3 for task 2, and for 8 hours on day 4 for task 3
C. Keep current resource allocations and offer day 4 off
D. Do nothing
Answer choices:
1. A and B
2. B
3. A
4. C
19) Your project’s duration needs to be shortened. So you ask your team to work weekends and hire additional resources to help shorten the schedule. This could:
A. Increase risk
B. Increase cost
C. Work only for critical path activities
D. Level resources
Answer choices:
1. A
2. A, B
3. A, B, C
4. A, B, C, D
20) Using the below information, calculate the EAC forecast for ETC work considering both SPI and CPI factors.
Actual cost=$1000
Earned value=$900
Budget at completion=$1200
Cost performance index=1.2
Schedule performance index=0.9
EAC is:
A. $1000
B. $2944.44
C. $1277.77
D. $700
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