A. Clarifying and resolving issues that have been identified
B. Addressing potential concerns that have not yet become issues
C. Anticipating future problems that may be raised by stakeholders
D. Asking stakeholders to sign a non-disclosure agreement before viewing the stakeholder management plan
82) Which of the below are interpersonal skills that a project manager applies to manage stakeholders’ expectations?
A. Building trust
B. Resolving conflict
C. Active listening
D. Overcoming resistance to change
Answer choices:
1. A
2. A, B
3. A, B, C
4. All of the above
83) Who is responsible to ensure that procurements purchased meet needs of the project?
A. Project manager
B. Risk auditor
C. Project management team
D. Seller
Answer choices:
1. A
2. B
3. C
4. None of the above
A. During the initial stages of the project
B. During the final stages of the project
C. Throughout the project
D. During execution phase of the project
85) Which of the below are management skills that a project manager applies to coordinate and harmonize the group toward accomplishing the project objectives?
A. Facilitate consensus toward project objectives
B. Influence people to support the project
C. Negotiate agreements to satisfy the project needs
D. Modify organizational behavior to accept the project outcomes
Answer choices:
1. A
2. A, B
3. A, B, C
4. A, B, C, D
86) A web application with many features but no defects is of:
A. Low grade and low quality
B. High grade and low quality
C. High grade and high quality
D. Low grade and high quality
87) The degree to which a set of inherent characteristics fulfill requirements is called:
A. Quality
B. Grade
C. Performance
D. Scope
88) As a design intent, a category assigned to deliverables having the same functional use but different technical characteristics is called:
A. Quality
B. Grade
C. Performance
D. Scope
89) In the figure below, the maroon dots are considered:
Note: The black spot represents the target value.
A. Precise
B. Accurate
C. Neither precise nor accurate
D. Both precise and accurate
90) In the figure below, the blue dots are considered:
Note: The black spot represents the target value.
A. Precise
B. Accurate
C. Neither precise nor accurate
D. Both precise and accurate
91) Which of the below approaches are examples of Continuous improvement?
A. Plan-do-check-act
B. Total Quality Management
C. Six Sigma
D. Lean Six Sigma
Answer choices:
1. A
2. A, B
3. A, B, C
4. A, B, C, D
92) Which of the below are maturity levels in the Capability Maturity Model Integrated (CMMI®)?
A. Initial, Managed, Defined, Quantitatively Managed, Optimizing
B. Initial, Managed, Developed, Quantitatively Managed, Optimizing
C. Initiate, Managed, Defined, Quantitatively Managed, Optimizing
D. Initial, Managed, Defined, Qualitatively Managed, Optimizing
93) Which of the below are maturity levels in the Organizational Project Management Maturity Model (OPM3®)?
A. Standardize, Measure, Control, Continuously improve
B. Standardize, Measure, Check, Continuously improve
C. Standardize, Manage, Control, Continuously improve
D. Standardize, Measure, Control, Continuously optimize
94) In the Deming’s cycle shown below, which of the below values best fits the? ?
B. Prioritize
C. Plan
D. Standardize
95) ‘Act’ in Deming’s cycle, belongs to which of the below project management process groups?
A. Planning
B. Executing
C. Monitoring and controlling
D. Closing
96) Which of the below does Cost of Quality not include?
A. Costs incurred over the life of the product by investment in preventing nonconformance to requirements
B. Costs of appraising the product or service for conformance to requirements
C. Costs of failing to meet requirements (rework)
D. Cost of the quality step to the expected benefit
97) Depending on the application area, the seller may be identified as which of the below?
A. contractor
B. Subcontractor
C. Vendor
D. Service provider
Answer choices:
1. A
2. B
3. All of the above
4. None of the above
98) Which of the below are costs of conformance?
A. Prevention costs
B. Appraisal costs
C. Internal failure costs
D. External failure costs
Answer choices:
1. A
2. A, B
3. A, B, C
4. A, B, C, D
99) Depending on the buyer’s position in the project acquisition cycle, the buyer may be called which of the below?
A. Client
B. Service requestor
C. Prime contractor
D. Acquiring organization
Answer choices:
1. A
2. B
3. All of the above
4. None of the above
100) In the SIPOC model, SIPOC stands for:
A. Supplier, Input, Process, Output, Customer
B. Stakeholder, Input, Process, Output, Customer
C. Supplier, Input, Process, Optimize, Customer
D. Supplier, Input, Process, Output, Customize
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